MarkaScaling Privacy Policy

MarkaScaling

Last Updated: July 27, 2026

1. Introduction

MarkaScaling ("MarkaScaling," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have.

This policy applies to the website located at https://markascaling.com (the "Site"), to our marketing and advertising services, and to all communications we send by email, phone, voicemail, and SMS text message.

By using the Site, submitting a form, or communicating with us, you agree to the practices described in this policy. This policy works alongside our Terms of Service, available at https://markascaling.com.

2. Information We Collect

2.1 Information You Provide to Us

We collect information you give us directly, including:

Contact information: name, email address, mobile and business phone numbers, business name, job title, and mailing address.

Business information: industry, website URL, current marketing activities, advertising budget, goals, and other details you share when requesting a consultation or working with us.

Communication content: the contents of emails, text messages, form submissions, chat messages, and voicemails you send us, along with notes our team records about our conversations.

Appointment information: the dates, times, and details of consultations or calls you book with us.

Billing information: for clients, billing contact details and payment records. Card numbers are processed by our third-party payment processors and are not stored on our systems.

Consent records: the date, time, method, and wording of any opt-in you give for email, phone, or SMS communications, along with your opt-out history.

2.2 Information Collected Automatically

When you visit the Site, we and our analytics and advertising partners may automatically collect:

IP address and approximate geographic location

Browser type, device type, and operating system

Pages viewed, time spent on pages, and referring URLs

Clicks, scroll behavior, and form interactions

Cookie identifiers and advertising identifiers

2.3 Communication Metadata

When we communicate with you through our CRM, we collect delivery and engagement records such as email opens and clicks, SMS delivery status and replies, call duration, call outcome, and voicemail records. Calls may be recorded where permitted by law and where notice has been given.

2.4 Information From Third Parties

We may receive information about you from advertising platforms, lead generation forms hosted on platforms such as Meta or Google, business data providers, and publicly available sources.

2.5 Information We Process on Behalf of Clients

When we manage marketing campaigns for a client, we may access and process contact information belonging to that client's customers and prospects. In that role, we act as a service provider to the client, and the client's own privacy policy governs how that data may be used. We process it only as directed by the client and as needed to perform the services.

3. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and requests

Schedule, confirm, and remind you about consultations and appointments

Provide, manage, and improve our marketing and advertising services

Communicate with you about your projects, campaigns, ad creatives, and account

Send service updates, notifications, and, where you have consented, promotional offers

Process payments and manage billing for client accounts

Analyze Site traffic and campaign performance

Improve our website, offers, and service delivery

Maintain records of consent and opt-out requests

Detect and prevent fraud, abuse, and security incidents

Comply with legal obligations, including telemarketing and messaging regulations

We do not use automated decision-making that produces legal or similarly significant effects about you.

4. Mobile Information and SMS Data

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your mobile phone number, your SMS opt-in status, and your consent records are used only to deliver the messages you have agreed to receive and to maintain compliance records. We do not sell, rent, or share this information with third parties for their own marketing use.

We may share mobile information with our messaging infrastructure providers — including GoHighLevel and the telecommunications carriers that transmit the messages — strictly for the purpose of delivering messages you have opted in to receive. These providers are contractually restricted from using the information for any other purpose.

Details about our text messaging program, including message types, frequency, and how to opt out, are set out in the SMS Messaging Terms section of our Terms of Service.

5. Use of GoHighLevel and Other Service Providers

We use GoHighLevel, a third-party CRM and marketing automation platform, to store contact records, manage communications, host forms and funnels, schedule appointments, and deliver email, phone, voicemail, and SMS campaigns. Information you provide to us is stored and processed within that platform and its supporting infrastructure.

We also work with other service providers, including:

Payment processors for client billing

Email delivery and deliverability providers

Telecommunications carriers and messaging aggregators

Advertising platforms such as Meta, Google, TikTok, and LinkedIn

Website analytics providers

Cloud hosting and file storage providers

Scheduling and calendar tools

These providers may access your information only as necessary to perform services for us and are obligated to protect it.

6. How We Share Information

We share personal information only in the following circumstances:

With service providers, as described above, to operate our business and deliver our services.

With clients, where you have submitted an inquiry through a campaign or funnel we operate on a client's behalf. In that case, your information is provided to that client so they can respond to your request.

With advertising platforms, in limited cases, for audience matching and conversion measurement. This never includes SMS opt-in data or mobile numbers collected for text messaging.

For legal reasons, when required by law, subpoena, court order, or government request, or where we believe disclosure is necessary to protect our rights, investigate fraud, or prevent harm.

In a business transfer, if MarkaScaling is involved in a merger, acquisition, or sale of assets, in which case we will notify you of any change in how your information is handled.

We do not sell your personal information. We do not share your personal information with third parties for their own independent marketing purposes.

7. Cookies and Tracking Technologies

The Site uses cookies, pixels, tags, and similar technologies to operate the website, remember your preferences, measure traffic, and support advertising.

These may include:

Essential cookies, required for the Site to function

Analytics cookies, which help us understand how visitors use the Site

Advertising cookies and pixels, including tools from Meta, Google, and similar platforms, which allow us to measure ad performance and show relevant ads to people who have visited our Site

You can control cookies through your browser settings. Blocking some cookies may affect how parts of the Site work. You can also opt out of interest-based advertising through the platforms' own settings or through industry tools such as the Digital Advertising Alliance's opt-out page.

Our Site does not currently respond to browser "Do Not Track" signals.

8. Your Choices and Rights

Email. You can unsubscribe from marketing emails at any time using the unsubscribe link in any email, or by contacting us. We may still send you transactional messages related to an active service engagement.

SMS. You can stop receiving text messages at any time by replying STOP to any message from us, or by texting STOP to 484-343-8407. You will receive one confirmation message and then no further texts. Reply HELP for assistance, or contact [email protected].

Phone calls. You may ask to be added to our internal do-not-call list by contacting us at [email protected] or 484-343-8407.

Access, correction, and deletion. You may request a copy of the personal information we hold about you, ask us to correct inaccurate information, or ask us to delete your information. Contact us at [email protected]. We will respond within the timeframe required by applicable law. We may need to verify your identity before acting on a request, and we may retain certain records where required by law — including opt-out records, which we keep so we can honor your request going forward.

Client-managed data. If your information was collected through a campaign we operate on behalf of a client, we will forward your request to that client, who controls the data.

9. State Privacy Rights

Residents of California, Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws may have additional rights, including the right to know what personal information is collected, the right to request deletion or correction, the right to opt out of the sale or sharing of personal information and of targeted advertising, and the right not to be discriminated against for exercising these rights.

MarkaScaling does not sell personal information and does not share personal information for cross-context behavioral advertising in the manner defined by the California Consumer Privacy Act.

To exercise any of these rights, contact us at [email protected]. You may designate an authorized agent to submit a request on your behalf, subject to verification.

10. Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this policy, including:

Active client records: for the duration of the engagement and for up to seven years afterward for tax, accounting, and legal purposes.

Prospect and inquiry records: for up to three years after the last interaction, unless you request deletion sooner.

Consent and opt-out records: retained indefinitely, as required to demonstrate compliance with messaging and telemarketing regulations.

Call recordings and message logs: typically retained for up to two years.

11. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information, including access controls on our CRM, encrypted transmission, limited staff access on a need-to-know basis, and vetting of the service providers we use.

No method of transmission or storage is completely secure. While we work to protect your information, we cannot guarantee absolute security. If we become aware of a breach affecting your personal information, we will notify you as required by applicable law.

12. Children's Privacy

Our Site and services are intended for business audiences and are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, contact us at [email protected] and we will delete it.

13. Third-Party Websites

The Site may contain links to third-party websites, including client websites, social media profiles, and advertising platforms. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any site you visit.

14. International Users

MarkaScaling operates in the United States, and the information we collect is stored and processed in the United States. If you access the Site or provide information from outside the United States, you understand that your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the "Last Updated" date at the top of this page. Material changes will be communicated by email to active clients and subscribers where appropriate.

We encourage you to review this page periodically.

16. Contact Us

If you have questions about this Privacy Policy or want to exercise any of your privacy rights, contact us:

MarkaScaling

437 Brianna Cir, Pennsylvania

Email: [email protected]

Phone: 484-343-8407

Website: https://markascaling.com

Last Updated: July 27, 2026